Renowned change management expert

International speaker, author and consultant, specialising in change management, organisation culture and customer experience to make your brand memorable.

Supercharge your business with 7 Steps to Profit

Empowering your people to build the profit. Alan talks you through how to create a compelling company internally and externally that puts people first.

Maximise your organisation's potential

Programmes designed for impact. Alan’s expertise gives clarity and certainty to accelerate your vision and bring home the results.

Best-selling business author

Twice-published writer on culture and values. Make the theory a reality for your company.

Renowned Change management expert

International Speaker and Author, specialising in Change Management, Organisation Culture and Customer Experience.

drive change in your organisation

THE STRATEGY FOR LASTING CHANGE

A hands-on consulting programme, guiding you all the way to achieve your goals.

PRESENTATIONS WITH STYLE

Drawing from case studies with world-class businesses, with world-class businesses, Alan will tailor a presentation to suit your agenda.

PUBLISHED AUTHOR OF BUSINESS INSIGHTs

Alan makes the overwhelming case that organisational culture and customer experience eclipse all other matters in business.

About Alan O'Neill

A seasoned expert with 30 years’ experience facilitating organisational change in culture and strategy, Alan can steer your team and overcome internal resistance. His tried-and-tested formula will transform your business to deliver the meaningful experiences your customers crave.

Enthusiastic and down-to-earth, he’s helped global giants to dramatically grow profit, from Selfridge’s to IKEA, the UN to UPS. Whatever your business type and size Alan builds memorable success stories.

About Alan O'Neill

A seasoned expert in facilitating organisational change in culture and strategy, Alan can help your team to navigate any stormy waters and overcome resistance. His tried-and-tested formula will help you transform your business to deliver the meaningful experiences your customers crave.

Practical, empathic and very commercial, Alan’s refreshing and passionate style will inspire and challenge your organisation to embrace change and grow, using real-life business models and memorable success stories.

Change Management Insights

Culture

Culture Matters, launch in Sunday Independent

Every business challenge, strategy, drive for customer-centricity, or change management programme has an impact on culture.

Sales Brand

Retailers: Get ready to re-open

At last, there’s light at the end of the tunnel. Retail stores and hospitality can soon re-open and we need to get ready for that.

Change Crisis Management

Rip van Winkle re-awakes to the European consumer sentiment survey

This research is totally focused on consumers preferences, which directly impact the B2C market.

Change Culture Leadership People

How to overcome resistance to change

There are a number of possible reasons for change programmes failing, and for me the biggest one is to do with people.

Change Culture People

Follow the Leader

While leaders are essential, it highlights the important role of great followers. We can’t all be leaders, but we can all show up and be great followers.

Sales Brand

Retail Online Returns

Irish retailers have to accept a certain level of returns and account for it in their margin. But additionally, they should explore what can be done to prevent it in the first place.

Leadership

Leaders 6-pack, to avoid ‘Foot in Mouth’

This pandemic challenges us all to think differently. It’s at times like this however, that leadership qualities and culture are tested.

Brand Sales

Brands, focus on sell-out as well as sell-in

Global brands recognise that selling product in to retailers is only half the battle. Helping retailers to re-sell their products is a more challenging question.

Change

Innovate, but do it safely

For each one of us to remain relevant in our chosen market, we have to be willing to continually update ourselves, possibly even re-invent ourselves – and innovate.

Kara Business Management

Alan is the Managing Director of Kara.ie – a company specialising in change management that helps a range of B2B and B2C clients refresh their strategy and culture.

For more than 30 years, Alan and his team in Kara have been privileged to support and challenge some of the best in their respective industries (B2B, B2C, Public Service). They have a reputation for making the complex simple and for cutting through the noise.

Sales

Total Clarity and Certainty on How to Drive Sales in a Crisis - in 3 Practical Steps

Business

The Ultimate Guide to Growing Sales through Amazing Customer Experiences

Management

The Most Effective Approach for Overcoming and Resolving Customer Service Issues