Meet Alan O'Neill

Alan is a Consultant, Author and Keynote Speaker specialising in Change Management, Organisation Culture and Customer Experience.

The secret to growing profit?

A thriving company culture with customer experience at its heart. Alan’s expertise and 30 years’ experience can steer your company through the change to make it happen.
Alan O'Neill - Speaker on Change Management, Corporate Culture and Customer Experience

About Alan O’Neill

The change agent

  • Two-times published author with Premium is the New Black and Culture Matters.
  • Business columnist with the Sunday Independent and Gulf Business.
  • The 7-Steps to Profit process has been used by iconic global brands such as Toyota, Getty Images, Primark, Intel and more.
  • Bespoke recovery and new reality plans for business affected by the Covid-19 crisis.

Enthusiastic and down-to-earth, Alan can share his hard-won insight from helping global giants to grow profit, from Selfridge’s to Suzuki and from Emirates Insurance to Swedbank.

Alan is renowned for his ability to drive change

A truly unique presentation style

Drawing from appropriate case studies and his own experiences, Alan will tailor a presentation to suit you.

Dynamic programs for lasting change

A hands-on consulting programme, guiding you all the way to achieve your goals.

2x Published author of must-read books

Alan O’Neill makes an overwhelming case for organisational culture and customer experience eclipsing all matters.

About Alan

Alan can guide your team through his structured path to profit increase, tailoring his insight to the needs of your business. Wherever you are on your journey, Alan’s no-nonsense expertise, infectious enthusiasm and sheer depth of experience can reignite your company’s passion for growth.

A seasoned expert in facilitating organisational change in culture and strategy, Alan can help your team to navigate any stormy waters and overcome resistance. His tried-and-tested formula will help you transform your business to deliver the meaningful experiences your customers crave.

Practical, empathic and very commercial, Alan’s refreshing and passionate style will inspire and challenge your organisation to embrace change and grow, using real-life business models and memorable success stories.

Alan brings 30 years of wide industry experience, from retail to manufacturing and distribution, FMCG to financial services, hospitality to professional services, motor to travel and tourism and more. His work history spans blue-chips and PLCs, SMEs, family businesses and the Public Sector across Europe, the Middle East and Asia.

Alan O'Neill - Speaker on Change Management, Corporate Culture and Customer Experience