Speaker on change management, corporate culture & customer experience

Your staff are the key to inspiring customer loyalty – they need to know how precious they are and why. Book Alan for your company conference, event or in-house talk and he’ll inspire everyone to love where they work.

7-Steps to Profit

Supercharge your business

Adapting to Change

Make organisational change
a win for all

Culture Matters

Inspire staff to love where
they work

Customer Experience

Get customers to become
your best publicists

The change agent

Keynote Speaker

Leading through change

Alan will help you to make the company conference an uplifting event. One your staff look forward to and talk about long afterwards.

He’ll ensure your corporate key goals and targets get across in a dynamic and respectful way – motivating your people into action and releasing collaborative creativity to think differently about daily work challenges.

At the planning stage, Alan takes time to build empathy with you and your people. He’ll listen with insight, then speak to a number of your audience before the event – to ensure the content, structure and delivery style is spot on. Drawing from inspiring brand case studies, he’ll then tailor a presentation that’s bang on brief.

Delivered live or online

Keynote Topics

The 7-Steps to Profit

The 7-Steps to Profit

Why are famous global organisations so powerful and successful? How did they get people talking and create such a brand buzz? Alan’s 7-Steps to Profit programme shows how.

Supercharge your business

Change Management

Change Management

In our evolving world, change is never far away. But only a small number of change programmes succeed. Get your people to enable it not obstruct it. Supercharge your change management

Corporate Culture

Corporate Culture

Everyone knows that culture eats strategy for breakfast. So if you get your culture right, you can take on the world. While others can copy your strategy, no one can copy the company heartbeat. Supercharge your corporate culture

Customer Experience

Customer Experience

As globalisation enables transparent comparisons and technology enables fast copying, how do you differentiate from your competition? Customer experience is the new battleground. Supercharge your Customer Experience



From food to fashion, luxury to mass, big box to multiple sites and travel retail to the high street, Alan has consulted with countless retailers for over 30 years. Supercharge your Retail Thinking
Alan O'Neill - Speaker on Change Management, Corporate Culture and Customer Experience

3 delivery options to suit you

Wherever you are in your business journey – just of the starting blocks, going through a crisis or turning a handsome profit, Alan will inject your business with any or all of the 7-Steps to Profit. He can tailor support for any company roadmap.

Alan O'Neill - Speaker on Change Management, Corporate Culture and Customer Experience

1. Keynote

A keynote speech bespoke for you – more than just inspiring, but getting your audience talking and delivering (delivered live or virtual).

Alan O'Neill - Speaker on Change Management, Corporate Culture and Customer Experience

2. Consulting

A hands-on consulting programme, with careful and mindful guidance to achieve your goals (delivered live or virtual).

Alan O'Neill - Speaker on Change Management, Corporate Culture and Customer Experience

3. Masterclass

A facilitated debate to prompt your leaders with big picture ideas, case-studies and action plans (delivered live or virtual).

Working together


Alan O'Neill - Speaker on Change Management, Corporate Culture and Customer Experience


What people say about Alan


Preview Alan

How Alan will support your event

Whether you prefer physical, virtual or hybrid meetings, Alan will work with whatever suits you best.


Alan will start by setting up in- depth meetings, to get as much information as possible on your business and desired outcomes.

He will work closely with you to fully understand the nuances of your business’ opportunities and challenges.


Alan will talk you through his ideas and then collaborate with you to mould the content towards your objective.

He will draw from his specialist expertise and ‘tried and trusted’ methodologies.


Alan will be the enthusiastic speaker or facilitator, carefully guiding you through a series of stories, concepts, activities and discussions most relevant to you.

He will inspire with suggestions, ideas and insights that best match your business.


Alan will wrap up with a summary of key points.

Finally he will debrief you to share outcomes and next steps so as to embed the ideas and bring them to life.

Alan will also make himself available to support you for longer, if needed.

Start exploring your 7-Steps!

Alan will support and challenge you with growth strategies that are practical and commercial – and add long-term value.

Enter your email address below to receive a FREE copy of the 7-Steps to Profit Guide. You will also get a monthly email with 1 idea you can read in less than 3 minutes and that will help you manage change, accelerate your vision and supercharge your organisation’s culture.

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Trusted by the best brands

Alan has presented to